ITIL Foundation Course

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JBG IT Courses → ISD Courses

ITIL Foundation Course

Description

The ITIL Foundation course will guide participants through the basic concepts of IT Service Management (ITSM) as described in five stages of the Service Life Cycle: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement (CSI).

Content

ITIL Certification PowerPoint
Practice Questions 1
Practice Exam 1
Practice Exam 2
Practice Exam 3
Practice Exam 4

Completion rules

All units must be completed

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ITIL Foundation Course

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